At raviinteriors.com, we strive to provide high-quality products and exceptional customer satisfaction. If you are not completely satisfied with your purchase, we are here to help.
Returns
You may return an item within 7 days of receiving it, provided it meets the following conditions:
- The item must be unused and in the same condition as received.
- The item must be in its original packaging.
- A valid receipt or proof of purchase is required.
Please note that customized or personalized items are not eligible for returns unless they arrive damaged or defective.
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed as follows:
- Refunds will be issued to the original payment method within 7-10 business days.
- Shipping charges are non-refundable unless the return is due to our error or a defective product.
- If your refund is delayed, please check with your bank or credit card provider, as processing times may vary.
Exchanges
If you wish to exchange an item, please contact our support team. Exchanges are only allowed for the same product in a different size or color (subject to availability).
Return Process
To initiate a return, follow these steps:
- Email us at support@raviinteriors.com with your order details.
- Our team will provide return instructions, including the shipping address.
- Ship the product back to us using a trackable courier service.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the product. We will either replace the item or issue a full refund, including shipping charges.
We appreciate your trust in Ravi Interiors and are dedicated to ensuring a smooth return experience.